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A nice read
One of the 3 funniest novels ever writtenThere's a slow start with the first chapter--Benson's humour is entirely character-based, so you needs must meet the character before the jokes can begin--but once they begin, they don't let up.
Luckily (because you'll want more, more more after this book) there are others in the series. This first book sets the pattern: wealthy, intellectually-pretentious, English housewife Lucia wants to be thought of as the exemplar of good/interesting taste, and will stop at nothing to achieve her goal. The characters are all frightfully interested in the most trivial things, and it's screamingly funny.
If you like Benson, try Beverley Nichols (oh, and do read the other two funniest novels ever written, mentioned above--you owe it to yourself.)
Note: a 3 star ranking from me is actually pretty good; I reserve 4 stars for tremendously good works, and 5 only for the rare few that are or ought to be classic; unfortunately most books published are 2 or less.
Oh, Lucia!

Loyalty-A Business Imperative!!!!!1.Build Superior Customer Value 2.Find the Right Customers 3.Earn Customer Loyalty 4.Find/Keep the Right Employees 5.Reward Loyalty Performance (Loyalty-Based Compensation) 6.Build Mutually Beneficial Relationships
One awareness that comes to life in the reading of this book is the idea that companies should target their customers with as much care as they choose their employees. Targeting the right customers will help you best serve those customers, reduce marketing expenditure, and ensure wallet share. All customers are not equal. Loyal customers are more profitable when you look at the big picture. For instance, when you look at the acquisition cost, base profit, revenue growth, potential for referrals, and price premium it is easy to see that a customer that has been with you longer is a better return on your investment in acquiring that customer. Especially because some industries don't even break even until a customer has been with the organization from between three to seven years. This same equation can be applied with loyal employees. There is so much information in this book that it is difficult to determine the most significant key points. What surfaces as the key takeaway is that Reichheld asserts that building loyalty is not "a nice thing to do"-it is a business necessity. Loyalty Leaders are setting new records in productivity and surpassing financial goals and objectives. Many perceive the "loyalty effect" to be a good idea, but somewhat "non-tangible." There is an entire chapter call The Economics of Customer Loyalty where Reichheld actually demonstrates how organizations can capture, quantify, and measure the impact of loyalty. This is not "soft skill"-it is a business imperative.
How to Capture the Most Benefit from Your Business
The most valuable business book I've read in years!!!Reichheld takes that which many of us hold as "intuitively correct" and adds substance to our intuition. By translating loyalty into the language of accounting and finance, for example, he proves over and over again, that loyalty is a pre-requisitie for proitability. He doesn't argue against profitability...he merely clarifies the order of priorities for management.
I'm a former IBMer and I now run my own management consulting firm. Reichheld's firm is in fact a competitor, and yet I strongly recommend this book to any decision-maker who is interested in breaking through the fluff and securing real-world advice regarding specifc ways to sustain the health of any company.
Rather than reading the "visionaries", the turnaround specialists and the various and assorted geniuses read this. Reichheld, offers a straightforward summary of empirical evidence that correlates high retention rates (of customers and employees) with long-term profitability. While many other authors seem to be pushing their own agendas (and egos), Reichheld is summarizing the collective experience of numerous companies around the world.
Read this book. It will guide you to better business performance whether you're in marketing, finance, engineering, operations, HR or window-cleaning. If you're tired of losing customers and employees, this book may help save your butt! (if you're patient and willing to ask some difficult questions).


An excellent book about dealing with traumaLevine reinforces the holistic nature of the human being. Our bodies and brains connect instinct, emotion and rationality to our experience. Trauma may create damaging and often enduring symptoms. Human beings have a harder time than do animals in releasing trauma and may carry it throughout our lives. We often become frozen in trauma, unlike animals that can cope with the unpredictability of nature. This may provide a major interference with our health, peace of mind and the ability to live joyfully and creatively. When human trauma remains unhealed, the energy of the trauma and accompanying emotions remain locked within the brain and held within the body's musculature, tissues and organs, awaiting discharge.
The author writes about an oft-forgotten aspect of trauma, freezing or immobilization during a traumatic experience. Modern medicine/psychiatry emphasize the "flight or fight" response while often neglecting the freeze response. The concept of the freeze response in the face of overwhelming threat provides a missing link to symptoms such as dissociation that our old ideas of "fight or flight" fail to explain. Immobilization in the face of threat is an automatic biological response that is not voluntarily chosen by the victim. This provides redeeming message to trauma survivors.
Levine points out that our memories are not literal recordings of events, but rather, a complex of images that are influenced by arousal, emotional context, and prior experience. Memories may even transform over time as new experiences add layers of meaning to the images. While remembering the past can be an important aspect of therapy, appreciating the subjective quality of memories is crucial to integrating them appropriately into the healing process.
Those with deep psychological scars may have dissociated the memory from their minds and are living in a numbed, tensed body awaiting its release so the body can return to wholeness and optimum mental and physical health. The author asserts that psychological wounds are reversible and that healing comes when the physical and mental letting go occurs, similar to the way the tiger experiences the coming and going of threat, tensing in response to danger, and as the threat passes, the tiger's muscles shake, twitch and let go right then and there the fear related energy which now is forever out of mind and body. Trauma is stored energy that must be released.
Exciting and Promising Material for Trauma Healing
Brilliant!I could go on about the book but I don't want to ruin it. Buy it. I know I will and can heal, I have made much sucess and you will too!!
P.S. To all of you therapists that charge so much money for attempting to heal people from trauma I'd like to say that statisticly most people with ptsd don't have alot of money or are on assistance so you might want to re-think why you are a therapist or of ways to provide help to all. Is it to make money or to help people If you really want to help people then why don't you organize a group and all come together and make it possible instead of refusing but another potential client and well potential healer for that matter. I mean people if the majority of trauma survivors cannot afford your costs what the hell are you doing! With all due respect of course. $$$
Trauma Survivors: buy the book we need you!


average for Forsyth, but pretty good overall
"The Fourth Protocol" is one of Forsyth's most exciting.
Smart Book, Sharp Story, Classic Characters.The story is basically about a top level Russian official who wants to bring down the current british government (maggy thatcher, hehe) and install his own covert government (the opposition, labour!). In order to do this he needs to sway the majority of the british vote to labour by launching a semi-terrorist type attack on a small british town. Seems odd? Well not at all because Forsyth makes you believe it by throwing in some of the most coolest characters alive since "Gorky Park". Although the first 100 pages are pretty slow going you will finish this book in no time. Big surprises, nice plot twists and a courir service from hell.


GoodThe novelist's modern insight was not only on the political and social front but also into man's sense of identity. With Godot-like despair, Decoud, the character closest to Conrad in Nostromo, "beheld the universe as a succession of incomprehensible images." Stranded by himself for several days he becomes suicidal, realizing that "in our activity alone do we find the sustaining illusion of an independent existence as against the whole scheme of things of which we form a helpless part." At the same time it is beautifully written and is a gripping adventure - so can work on many different levels. Anyone who reads novels should read this classic.
Revolution is a fertile ground for nascent ideologies, and neology is perhaps the richest algar on which emerging heroes feed upon. Costaguena is a territory existing only in the unparalleled imagination of Conrad, whose mind was perpetually stimulated by an abstract, unknown, and merely projected world. Nostromo is his instrument of oscillation; ultimately a pendulum caught in the momentum of change, he falls into the precipice that separates the glory of selfhood and the danger of vanity.
From the beginning, Conrad sheds equally heavy recognition on a string of characters. Charles Gould an European capitalist trapped in his father's tragic political enmeshment, Decoud an uprooted native who dies proving his credential, and Antonio Avellanos an audacious aristocrat who carries the torch of her generation are have the protagonist make-up. But following the Greek formula, Nostromo is the true hero who fumbles into falsity because of his one défaut: hubris. The enormous vanity develops into his temptress, and in a way, Nostromo makes the conscious choice to let his incorruptible pride corrupts his morale.
The fatality of Nostromo, very much like many of Conrad's protagonists, marks the inability of men, in the utmost bleakness of mental solitude, to reconcile to the goodness of nature.
Hard to Get into, But Worth the Effort!Nevertheless, Nostromo is a stunning and extremely pessimistic examination of the "heart of darkness" within all humans. Virtually all the characters are driven by self-interest and greed, and even our "hero" (Nostromo), is at times bestial and self-involved. But, I still loved this book! Joseph Conrad is like the literary equivalent of Paul Verhoeven- an extremely bitter artist whose dark view of the world serves to shed light on the audience. I know it sounds strange, but I mean exactly what I say.
masterwork from a master writer

He did betterThis is the main thrust of "Ninety-Three", although Hugo weaves several other sub-plots into the novel. The action takes place principally in Brittany, but there are scenes in Paris with interesting vignettes of Danton, Robespierre and Marat.
The main thing to be said about "Ninety-Three" is that it's no "Les Misérables", no "Notre Dame de Paris". It has its strengths, but the faults in the plot and in Hugo's writing made it for me a less satisfying read than those other works. "Ninety-Three" is melodramatic (frequently overly so), the use of coincidence is often outrageous, there are wildly improbable sections (the accurate identification of each ship in a French squadron at night being one early example), there are long sections devoted to descriptions of architecture, and one long part which is merely a list of the members of the Convention.
All these traits are present in other of Hugo's works I've read, and I suppose could be expected of a "romantic" writer, but I felt that in "Ninety-Three" they were out proportion, making up for the ordinariness of the main plot, and outweighing the fine sections of good descriptive writing, of meaningful reflections on morality, political convictions and war.
Overall, not his best, more of a cross between Walter Scott and "The Scarlet Pimpernel".
G Rodgers
Not Hugo's best, but mediocre Hugo is pretty damn good.This is a step up from "A Tale of Two Cities" when one is considering historical context(Tale of Two Cities is nearly totally one sided in it's opposition to the Revolution, not describing the tremendous danger to Paris posed by Berlin, London, and rebels in Normandy). However I suppose Tale of Two Cities is a step up as far as literary merit.
"Ninety Three":Victor Hugo's most perfect workThis specially applies to his plot-structure which is one of the best I've come across.
Hugo's rather naive artrifices and linking devices,which he used for making tight plot structures,but lent an unconvincing coherence in his earlier novels are absent-giving rise to an ingeniously linked sequence of events-where every event,keeping in mind the moral purposes which the novel seeks to achieve and the moral premises and goals of the characters,necessarily leads to the next event,to the climax and the resolution.
The theme,most appropriately pointed out by Ayn Rand is:"Man's loyalty to values."
How every character and every event expresses the theme is the greatest technical virtuosity a writer can achieve.
(However,as I see,Hugo's conscious intention was to dramatize:"The conflict between the logic behind the French Revolution and the philosophy behind the French Revolution.)
The plot-theme is:"The conflict which arises when a ruthless revolutionary(of the French Revolution)-a priest- is sent to keep a watch on a courageous but compassionate revolutionary-the only man he loves in this world- pursuing his granduncle-a proud,haughty,fanatical Royalist-with three innocent children and their helpless mother caught up in the cataclysm of this savage,frantic battle."
The merits of this novel are numerous.First of all,it is one of the best suspense-thrillers among the explicitly philosophical novels of the 19th century.
The neck-breaking speed with which the events suceed one other will keep you biting your nails till the last paragraph.
Secondly,every page-nay,every line in this novel gives a sense of something profoundly important,grand and dramatic.There isn't a sentence,conversation or scene which is trivial,silly or commonplace.Everything is grandiose,with a heightened sense of solemnity and tension.
Thirdly,one cannot overlook Hugo's heroic view of man.Whether it be a literate beggar or an illiterate peasant woman;a wicked rebel who can go to any lengths of inhumanity or a young soldier who has lead an insignificant life-every character has been endowed with such moral courage,focus on one's values and goals,strength of conviction,fearlesness,intransigent integrity and above all,such a capacity to value one's values-that one has to conclude that for Hugo,man was a Titan or a Giant-nothing less than a demi-God.
I would not call "Ninety Three" Hugo's greatest achievement since it's scope is rather small.Further,Hugo's usual obsession to insert long historical and political essays hadn't left him while he was writing "Ninety Three".Luckily,they maybe ignored.Anyway, I would recommend them for their fascinating poetry;compelling,powerful style and tremendous universal significance.
It is strange that although "Ninety Three" is a thoroughly interesting read-moreover glorifying humanitarianism,compassion and non-violence-it is not a well known novel.One of the common criticisms is that,as the critics say,it has "unreal characters" and an "exaggerated sense of heroism".
But let me tell you this reader:If you want to look up with a sense of worship to the image of the Ideal-the Ideal whose essential nature you might not have grasped;if you want to take pride in the fact that you are a man;if you want someone and something to affirm your deep-rooted conviction : "Yes,it is possible",then you ought to read Victor Hugo's "Ninety Three".


GREAT~" A Study in Scarlet " ( written by Conan Doyle ) is the first full-length novel appearance of Sherlock Holmes. And I know Sherlock Holmes is very famous detective in fiction. Therefore, I choose this book.I like Holmes's deduction the most. He has great power in observation and understanding in all types of crime. He is full of knowledge that can help him to solve the problem and he likes violin and opera. If his brain contains anything apart from these , he must try to forget them all as quick as possible.
I am quite interested in mystery. If you don't know which book is good to read , try to read the story about Sherlock Holmes . You must like it .
Introducing ... Sherlock Holmes!Watson's first impressions of Holmes are merely that he is a man enshrouded in mystery and eccentricity, and Watson politely restrains his curiosity by avoiding asking too many intrusive questions, despite the parade of strange individuals that come to their apartment to consult Holmes, and despite his bemusement at Holmes' passion for playing the violin and his egotism. Watson's perplexation at Holmes' character and profession is slowly unravelled in the second chapter which Doyle appropriately titles 'The Science of Deduction'. Watson observes that 'his zeal for certain studies was remarkable, and within eccentric limits his knowledge was so extraordinarily ample and minute that his observations have fairly astounded me 'His ignorance was as remarkable as his knowledge. Of contemporary literature, philosophy and politics he appeared to know next to nothing ' That any civilized human being in this nineteenth century should not be aware that the earth travelled round the sun appeared to me to be such an extraordinary fact that I could hardly realize it.'(p11). Holmes apparently is brilliant at identifying a stain on your trousers, but completely ignorant about the most elementary contemporary political events.
Ironically, Watson's inability to deduce Holmes' profession proves that he lacks the very ability that he is seeking to uncover in Holmes: deduction. For Holmes doesn't just excel in specialized knowledge, but especially in the science of deduction and logic. By utilizing the skills of observation and analysis Holmes asserts that logic could solve all virtually all problems. In his words: 'From a drop of water, a logician could infer the possibility of an Atlantic or a Niagara without having seen or heard of one or the other. So all life is a great chain, the nature of which is known whenever we are shown a single link of it. Like all other arts, the Science of Deduction and Analysis is one which can only be acquired by long and patient study, nor is life long enough to allow any mortal to attain the highest possible perfection in it. Before turning to those moral and mental aspects of the matter which present the greatest difficulties, let the inquirer begin by mastering more elementary problems. Let him, on meeting a fellow-mortal, learn at a glance to distinguish the history of the man, and the trade or profession to which he belongs. Puerile as such an exercise may seem, it sharpens the faculties of observation, and teaches on where to look and what to look for. By a mans' finger-nails, by his coat-sleeve, by his boots, by his trouser-knees, by the callosities of his forefinger and thumb, by his expression, by his shirtcuffs ' by each of these things a man's calling is plainly revealed. That all united should fail to enlighten the competent inquirer in any case is almost inconceivable.' (p14-15). Watson calls this science of deduction 'ineffable twaddle', but as we know, this is the vintage Holmes we love and the very core of his being. Not only does he prove it to Watson by remarkably deducing that Watson had served duty in Afghanistan, but by collaring the criminal in a murder case.
The story itself consists in two parts: the first part introduces us to Holmes and Watson, and describes the murder of Enoch Drebber and his secretary Joseph Stangerson, and several failed attempts of Scotland Yard detectives to solve it, concluding with Holmes unmasking the real perpetrator, to the complete astonishment of all present. The second part is a flashback, explaining the background and motives for the murder, as finally Holmes relates the observations and deductions that led him to solving it. In short, 'the crime was the result of an old-standing and romantic feud, in which love and Mormonism bore a part.' (p103)
But what is fascinating about 'A Study in Scarlet' is not so much the mystery, but the man: Holmes himself. Doyle would later learn to eliminate some of the excess baggage present in this story (such as the extended flashback) and focus on Holmes and his deductions. The characterization of Holmes as an eccentric man driven by logic is wonderfully created for the first time in this novel. Already here is the foundation of the Sherlock Holmes that would become so successful in all of Doyle's later stories. A few quotes illustrate how the tone of the deductive Holmes is set: 'In solving a problem of this sort, the grand thing is to be able to reason backward. That is a very useful accomplishment, and a very easy one, but people do not practise it much.' (p99-100) 'There is no branch of detective science which is so important and so much neglected as the art of tracing footsteps.' (p100) 'You see, the whole thing is a chain of logical sequences without a break or flaw.' (p102)
Here the successful formula is already established: Scotland Yard is baffled, so is his foil the bumbling doctor Watson, and so are we the readers. Holmes has long solved the mystery before we have even begun identifying red herrings, and it is when he sits by the fire and explains to Watson the process of deduction that we curl up in delight. The partnership between the super-sleuth Holmes and his beloved side-kick Watson all starts here, and if you love Sherlock Holmes, you won't want to miss it!
Holmes Meets Watson!

Gripping story of Fred Cuny and ChechnyaThis is not just a biography of Cuny. It is a story of the tragedy in Chechnya as well. Anderson informs on both counts without pushing a particular agenda. What is amazing is that he does this in spite of the fact that begins the book by confessing that he believes Cuny is a genuine hero. Yet he leaves the reader to form their own judgment on this and other aspects of the story.
Some have complained that the book is repetitive near the end (it seems as though the book were actually written to be serialized in five or six long magazine pieces, which would explain the repetition). The bottom line here is that the repetition that I noticed was either helpful and/or satisfying from a literary standpoint.
Aside from the author's great writing, you should read this book as a responsible citizen of the world and member of the human race. Fred Cuny may not have been Mother Theresa when it came to his ego, but his heart was definitely in the right place, and that big Texas personality got things done that, as Anderson and others have pointed out, saved lives.
Maintains its relevancy - a great readWriting this review right after the conclusion of the recent Chechen-led, mass-hostage-taking in Moscow, I have come to fully appreciate the continued relevance of Scott Anderson's great piece of journalism. Chechnya was, in Fred Cuny's words, the "scariest place I've ever seen." [Read about this guy's incredible life and you'll understand the magnitude of that statement.]
The book is filled with many tales of the desperation, fighting power, guile and pluck of the Chechnyan people. In short, it's no surprise to me (and certainly not to Scott Anderson, I bet) that despite Vladimir Putin's assiduous efforts, the terror has made its way to Moscow.
If you think one life can't make a difference, then you don't know about Fred Cuny. What he did in Sarajevo during the Bosian conflict will blow your mind.
A gripping and tragic adventure story.

Highly Recommended
A beautiful book about a remarkable manYou may be surprised to learn, as I was, the vast number of projects he undertook. How Central Park was really his first significant project. How he had to fight political and economic battles to keep it from being ruined. How he was able to truly "get it right" with Brooklyn's Prospect Park.
Through the fascinating descriptions of the landscapes, the author also provides great insight into Olmsted's life. What struck me the most was how Olmsted, as with many of his contemporaries (U.S. Grant, Mark Twain) worried for most of his life about his finances and his career.
This is a first rate work, told in a clear and compelling fashion.
An engrossing tale of Olmsted's life and work

Perfect Start to an Engaging Historical Adventure Series.
Best of the batchLt. Richard Sharpe and his riflemen join an foray into Spain to destroy a bridge, he runs afoul of Sir Henry Simmerson (In the movies he is played to the hilt and makes a supurb foe, See sharp movie # 2, #8 & #9)
The battle for the endangered colors is gripping, Sharpe is rough, blunt and just likable. Harper is great fun and the battle scenes are awesome.
This is the start of something wonderful, however it will never be as wonderful as this on. Thank you B. Cornwell
Sharpe's Eagle: Cornwell's best of the Sharpe series.